Goodbye Play Points

We wanted to let you know that we are introducing an exciting new loyalty programme. Our new Grosvenor Rewards scheme offers an incredible range of benefits, perfectly tailored to your online and in-casino gameplay. This means that we’re phasing out our Play Points scheme. To make sure that you don’t miss out on any rewards, please redeem your points before 30th April 2019.

You’ll still be able to earn and redeem Play Points, as usual, up until April 30^th which will be the last day that earning is available.

You can redeem your points through all the usual channels online or in casino – and you can part pay at the bar to use up those last few – don’t miss out!

If you can’t sign up before 30^th April, join Grosvenor One anytime before 30^th June to redeem your final Play Points balance”.

Hello Grosvenor Rewards

Join Grosvenor rewards to get access to a whole host of on-going offers and promotions whether you play online or visit us in one of our casinos.

To get access to your exclusive offers, just ask a member of the team who will help you sign up to Grosvenor One.

All Grosvenor One customers will be eligible for promotions including bonuses or prize draws every month to use online or in our casinos. 

There are two ways to find out what your rewards are – through direct marketing, so please make sure your contact preferences are updated to allow us to send you all the information and through the Grosvenor One Kiosks in casino. Keep swiping and checking your mails as your offers will change every month.

From discounts on our amazing food and beverage, to slots bets and a whole host of offers on Sportsbook and our digital games, Grosvenor Rewards has an exciting range of offers selected just for our Grosvenor One customers – join up to see what’s just for you!

For more information please ask a member of the team who will be happy to help you.